Basic Search  |  Summaries  |  Advanced SearchPenalty: £200
Year: 2022
Date: 14 November, 2022
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: Miss X complained the Care Provider's visits to her father were too short and that it did not attend some. She also complained it refused to give her a refund. The Care Provider was not at fault in how it charged Mr Y for his care, but it was at fault for keeping incomplete records of its visits. This caused Miss X uncertainty. The Care Provider will pay Miss X £200 in recognition of that injustice.
Agency: Local Government and Social Care Ombudsman
Source of Data: (click here)