Basic Search  |  Summaries  |  Advanced SearchPenalty: £500
Year: 2019
Date: 3 January, 2019
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: Mrs X complains Cromwell House Care Home failed to provide an adequate standard of care for her late father, Mr Y. The care provider accepts that on occasions the care provided was not up to the expected standard. However, there is evidence Mr Y declined the care offered at times. The care provider has taken appropriate action to improve training and case recording.
Agency: Local Government and Social Care Ombudsman
Source of Data: (click here)