Basic Search  |  Summaries  |  Advanced SearchPenalty: £250
Year: 2019
Date: 12 March, 2019
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: Mr X says a care home where his wife resided for an eight-month period did not provide activities advertised in its sales brochure. This service cannot now determine whether the activities provided by the care home were sufficient to meet the needs of Mr X's wife. However, the care home lacked staff required for activities and its handling of Mr X's complaint was poor. The care home agreed to a financial remedy for Mr X to reflect the injustice caused to his wife and the time and trouble he was put to in pursuit of the matter.
Agency: Local Government and Social Care Ombudsman
HQ Country of Parent: United Kingdom
Ownership Structure of Parent: privately held
Major Industry of Parent: healthcare services
Specific Industry of Parent: care homes
Source of Data: (click here)