Basic Search  |  Summaries  |  Advanced SearchPenalty: £300
Year: 2024
Date: 7 March, 2024
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: Miss B complains that her late mother's care home has refused to refund overpaid care fees to her estate. We found fault by the Care Provider in its communication which caused injustice. The Care Provider has agreed to remedy this.
Case Number: 23 010 246
Agency: Local Government and Social Care Ombudsman
HQ Country of Parent: United Kingdom
Ownership Structure of Parent: privately held
Major Industry of Parent: healthcare services
Specific Industry of Parent: care homes
Source of Data: (click here)