Basic Search  |  Summaries  |  Advanced SearchPenalty: £500
Year: 2023
Date: 26 October, 2023
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: The care provider did not make it clear the fee paid for Mrs X's care did not include the Funded Nursing Care contribution from the NHS. There was no fault in the charges applied and no injustice caused. However, the care provider's subsequent fee increases and changes in terms and conditions were given with short notice, did not meet the guidance and prompted Mr A to move Mrs X from the home
Case Number: 23 002 511
Agency: Local Government and Social Care Ombudsman
HQ Country of Parent: United Kingdom
Ownership Structure of Parent: privately held
Major Industry of Parent: healthcare services
Specific Industry of Parent: care homes
Source of Data: (click here)