Basic Search  |  Summaries  |  Advanced SearchPenalty: £200
Year: 2024
Date: 13 February, 2024
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: Mr X complained care worker's visits to his mother, Mrs Y, were shorter than they should have been. We find the visits were frequently short and there were occasions Mrs Y did not receive appropriate care. This caused Mrs Y distress and Mr X distress and uncertainty. Agincare UK Limited will pay Mr X £200 in recognition of his injustice. Agincare UK Limited has reduced Mrs Y's outstanding invoice by £1000, which remedies her injustice.
Case Number: 23 003 914
Agency: Local Government and Social Care Ombudsman
Source of Data: (click here)