Basic Search  |  Summaries  |  Advanced SearchPenalty: £100
Year: 2021
Date: 7 April, 2021
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: Mr X complained on behalf of his late mother, Miss F who had complex care needs. He complained Alliance Care Limited (the care provider) missed two of Miss F's care calls during a day in December 2019. This meant Miss F was left in bed, without food and without her medication. The care provider has accepted fault following a Council's safeguarding enquiry into the matter. We recommend the care provider apologise and pay Mr X £100 to remedy the distress and time and trouble the matter caused him.
Agency: Local Government and Social Care Ombudsman
Source of Data: (click here)