Basic Search  |  Summaries  |  Advanced SearchPenalty: £500
Year: 2020
Date: 31 July, 2020
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: the complainant says the Care Provider failed to properly consider the risk of a resident falling from her bed and to respond appropriately to the complaint and refund fees paid during her stay at the Care Provider's Camplehaye Residential Care Home, Lamerton Way, Tavistock, Devon. The Care Provider says its contract with residents says it does not refund care fees, but it offered a remedy. The Ombudsman finds the Care Provider caused an injustice.
Agency: Local Government and Social Care Ombudsman
Source of Data: (click here)