Basic Search  |  Summaries  |  Advanced SearchPenalty: £150
Year: 2024
Date: 4 January, 2024
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: On the evidence we have seen, there was some fault in the communications between the care home and Miss B, its organisation of the visits between Miss B and her father and its failure to adhere to the timescales in its complaints policy. We recommend that the care home apologises to Miss B and pays her a symbolic amount as a remedy and makes a service improvement.
Case Number: 23 000 761
Agency: Local Government and Social Care Ombudsman
Source of Data: (click here)