Basic Search  |  Summaries  |  Advanced SearchPenalty: £0
Year: 2019
Date: 30 August, 2019
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: the care provider acknowledges it failed to update its information about Mrs X and so did not provide her with proper care and treatment during her stay. It has now apologised, reviewed its procedures and offered a full refund of her fees. That is a suitable remedy for the injustice suffered.
Agency: Local Government and Social Care Ombudsman
Source of Data: (click here)