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Year: 2022
Date: 22 July, 2022
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: The CMA informed the Bank of Ireland that it had breached the Retail Banking Market Investigation Order 2017 by failing to ensure up to date products and service information was available through Open Banking, and by failing to properly display Service Quality Indicators in its mobile banking app.
Action Type: agency action
Agency: Competition and Markets Authority
HQ Country of Parent: Ireland
Ownership Structure of Parent: publicly traded
Major Industry of Parent: financial services
Specific Industry of Parent: banking
Source of Data: (click here)