Basic Search  |  Summaries  |  Advanced SearchPenalty: £250
Year: 2019
Date: 4 February, 2019
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: There was no reason for the care provider to notify Mr and Mrs X's family that they had refused to go to bed: both Mr and Mrs X had capacity to make that decision for themselves. The care provider acknowledges its initial response to Mrs A was poor and has offered to reduce the notice payment in recognition. That is a satisfactory way to remedy any injustice.
Agency: Local Government and Social Care Ombudsman
Source of Data: (click here)