Basic Search  |  Summaries  |  Advanced SearchPenalty: £0
Year: 2023
Date: 9 October, 2023
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: Mrs X complained Berkley Care Active Limited failed to notify her of a change in her mother, Mrs Y's care needs resulting in an increase in care home fees, or that it had applied for a Funded Nursing Care contribution on her behalf. She complains the Care Provider also failed to explain how the contribution would impact on the fees Mrs Y was required to pay. Mrs X has suffered an injustice as a result of the Care Provider's failure to inform her of a change in Mrs Y's care needs and care fees. The Care Provider has made an appropriate offer to remedy this injustice.
Case Number: 23 002 452
Agency: Local Government and Social Care Ombudsman
Source of Data: (click here)