Basic Search  |  Summaries  |  Advanced SearchCompany Nation/Region: Wales
Penalty: £0
Year: 2024
Date: 12 January, 2024
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: Priority Action Notices served stipulating that the service provider must ensure that the service is provided with sufficient care, competence and skill, having regard to the statement of purpose. That the responsible individual must supervise the management of the service, which includes taking the steps described in regulations 64, 72 and 73. That for the purposes of paragraph (1), a person is not fit to work at the service unless - (a) the person is of suitable integrity and good character; (b) the person has the qualifications, skills, competence and experience necessary for the work he or she is to perform; (c) the person is able by reason of their health, after reasonable adjustments are made, of properly performing the tasks which are intrinsic to the work for which he or she is employed or engaged; (d) the person has provided full and satisfactory information or documentation, as the case may be, in respect of each of the matters specified in part 1 of schedule 1 and this information or documentation is available at the service for inspection by the service regulator; (e) where the person is employed by the service provider to manage the service, the person is registered as a social care manager with social care wales; (f) where the person is employed by the service provider to work in a capacity other than as a manager and in the course of their employment the person provides care and support to any person in connection with - (i) a care home service within the meaning of part 1 of the act which is provided wholly or mainly to children; or (ii) a secure accommodation service within the meaning of part 1 of the act, the person is registered as a social care worker with social care wales no later than the relevant date (see paragraph (8) for the meaning of "the relevant date"). That the service provider must ensure that there are effective arrangements in place for monitoring, reviewing and improving the quality of care and support provided by the service. That within 7 days of the commencement of the provision of care and support for an individual, the service provider must - (a) assess how the individual's care and support needs can best be met, (b) assess how the individual can best be supported to achieve their personal outcomes, (c) ascertain the individual's views, wishes and feelings, (d) assess any risks to the individual's well-being, and (e) assess any risks to the well-being of other individuals to whom care and support is provided. That the service provider must ensure that any person working at the service (including a person allowed to work as a volunteer) - (a) receives an induction appropriate to their role; (b) is made aware of his or her own responsibilities and those of other staff. (c) receives appropriate supervision and appraisal; (d) receives core training appropriate to the work to be performed by them; (e) receives specialist training as appropriate; (f) receives support and assistance to obtain such further training as is appropriate to the work they perform. That the determination under paragraph (1) must take into account - (a) the individual's care and support plan, (b) if there is no care and support plan, the service provider's assessment under paragraph (4), (c) any health or other relevant assessments, (d) the individual's views, wishes and feelings, (e) any risks to the individual's well-being, (f) any risks to the well-being of other individuals to whom care and support is provided, (g) any reasonable adjustments which the service provider could make to enable the individual's care and support needs to be met, and (h) the service provider's policy and procedures on admissions and commencement of the service. That the service provider must provide the service in a way which ensures that individuals are safe and are protected from abuse, neglect and improper treatment. That the service provider must ensure that care and support is provided in a way which protects, promotes and maintains the safety and well-being of individuals.
Agency: Care Inspectorate Wales
Source of Data: Contained in a response to a Freedom of Information request received on 14 October 2024