Basic Search  |  Summaries  |  Advanced SearchPenalty: £200
Year: 2022
Date: 13 October, 2022
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: Mrs X has complained about the care her husband, Mr X, received from a care provider, causing him to deteriorate rapidly. Mrs X also complained the Care Provider was critical of the care she had provided him. We find the Care Provider at fault for failing to take and keep full records, and for failing to contact Mrs X following a change in Mr X's behaviour. We recommend the Care Provider apologise to Mrs X, make a payment for uncertainty and distress, and take action to prevent recurrence.
Agency: Local Government and Social Care Ombudsman
Source of Data: (click here)