Basic Search  |  Summaries  |  Advanced SearchPenalty: £0
Year: 2024
Date: 11 September, 2024
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: Ms X complains about the quality of care her parents received during a respite stay in September 2022 and the way in which her complaints about this were handled. The Care Provider has investigated Ms X's concerns, apologised and is taking action to improve. We could not add to the Care Provider's responses or make a different finding of the kind Ms X wants.
Case Number: 23 014 321
Agency: Local Government and Social Care Ombudsman
Source of Data: (click here)