Basic Search  |  Summaries  |  Advanced SearchPenalty: £1,100,000
Year: 2017
Date: 20 July, 2017
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: British Gas paid £1.1 million to some of its domestic and micro business customers after its third party agents missed appointments with customers or did not keep them on time, and then did not compensate them as required by Ofgem.
Agency: Office of Gas and Electricity Markets
HQ Country of Parent: United Kingdom
Ownership Structure of Parent: publicly traded
Major Industry of Parent: utilities and power generation
Specific Industry of Parent: energy services
Source of Data: (click here)