Basic Search  |  Summaries  |  Advanced SearchPenalty: £17,500,000
Year: 2024
Date: 22 July, 2024
Offence Group: consumer-protection-related offences
Offence Type: telecommunications violation
Violation Description: BT agreed to pay a £17.5 million fine after a finding by Ofcom that BT was responsible for problems that disabled the company's provision of the UK's emergency call handling system, that it did not have sufficient procedures for addressing the incident, and that its disaster recovery platform had insufficient capacity and functionality to deal with a level of demand that might reasonably be expected.
Settlement Type: Settlement with Ofcom
Agency: Office of Communications
HQ Country of Parent: United Kingdom
Ownership Structure of Parent: publicly traded
Major Industry of Parent: telecommunications
Specific Industry of Parent: telecommunications
Source of Data: (click here)