Basic Search  |  Summaries  |  Advanced SearchPenalty: £400
Year: 2024
Date: 21 April, 2024
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: Mr X complained on behalf of a family member, Miss Y, about the quality of care she received at Harts House nursing home. The care provider was at fault for delay in contacting the doctor and poor record keeping. The care provider has already apologised to Mr X. It will apologise to Miss Y and pay her £300 and Mr Y £100 to acknowledge the distress, frustration and uncertainty caused by the faults. It has already put service improvements in place.
Case Number: 23 005 619
Agency: Local Government and Social Care Ombudsman
HQ Country of Parent: United Kingdom
Ownership Structure of Parent: privately held
Major Industry of Parent: healthcare services
Specific Industry of Parent: health services and insurance
Source of Data: (click here)