Basic Search  |  Summaries  |  Advanced SearchPenalty: £300
Year: 2023
Date: 19 December, 2023
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: Mr Y says the care provider failed to ensure a sensor mat was in place, failed to explain why the mat had been removed, failed to provide adequate care to Mrs X and failed to manage her medication properly. There is no evidence the care provider removed the sensor mat but it delayed considering whether to put one in place. The care provider failed to supervise provision of medication to Mrs X properly on occasion and failed to consistently apply eardrops. An apology, payment to Mr Y and training for care staff is satisfactory remedy.
Case Number: 23 005 880
Agency: Local Government and Social Care Ombudsman
HQ Country of Parent: United Kingdom
Ownership Structure of Parent: privately held
Major Industry of Parent: healthcare services
Specific Industry of Parent: health services and insurance
Source of Data: (click here)