Basic Search  |  Summaries  |  Advanced SearchPenalty: £0
Year: 2021
Date: 12 March, 2021
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: Mr X said the Burlington care home his father, Mr Y, stayed at for respite failed to care for him properly. He says Mr Y suffered injustice because of avoidable falls, isolation and weight loss. Mr X says he was personally affected because he was effectively 'on call' to help with Mr Y's care and he does not consider he should have to pay the full invoice for poor care. We consider the home should have taken more care over Mr Y's admission. Although it says it admits dementia residents, it is not a dementia unit and should have exercised caution at admission. However, it was not fully informed of Mr Y's condition. To bring about resolution, I have recommended that the home reduce Mr Y's invoice.
Agency: Local Government and Social Care Ombudsman
Source of Data: (click here)