Basic Search  |  Summaries  |  Advanced SearchPenalty: £0
Year: 2024
Date: 29 April, 2024
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: Mrs X complained CHJB Limited failed to provide the care it was contracted to provide to her mother, Mrs Y. The Care Provider is at fault because it did not properly record the care provided to Mrs Y on two occasions and did not provide her with a properly cooked meal on one occasion. This caused Mrs X uncertainty about the care received by Mrs Y and frustration. I am satisfied the Care Provider too appropriate action to deal with these matters before our investigation commenced. There is no outstanding injustice that requires remedy.
Case Number: 23 009 835
Agency: Local Government and Social Care Ombudsman
Source of Data: (click here)