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Year: 2020
Date: 11 December, 2020
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: Mr X complains on behalf of the late Mr Y that the Care Provider did not restart Mr Y's prescription after he moved from another nursing home. Mr X says Mr Y did not receive all his prescribed medications during his stay with the Care Provider. Mr X says this has caused him uncertainty about the care provided to Mr Y. We find no fault in how the care home administered Mr Y's medication, but some fault caused by delays in replying to Mr X. The Care Provider has already apologised for this fault. It has agreed to remind its staff to adhere to its complaints policy.
Agency: Local Government and Social Care Ombudsman
Source of Data: (click here)