Basic Search  |  Summaries  |  Advanced SearchPenalty: £150
Year: 2019
Date: 11 June, 2019
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: Mrs X complains the care provider failed to properly explain to her how it would charge for her mother's fees when admitted to a nursing home. We found fault as the care provider's contract lacked clarity. We have recommended a suitable remedy in this case.
Agency: Local Government and Social Care Ombudsman
Source of Data: (click here)