Basic Search  |  Summaries  |  Advanced SearchPenalty: £200
Year: 2020
Date: 30 January, 2020
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: Ms X complains that an introductory care agency did not properly deal with her concerns about a carer it supplied for her late father. The Ombudsman finds no fault in the decision to place the carer but does find fault in the agency's investigation of the complaint.
Agency: Local Government and Social Care Ombudsman
Source of Data: (click here)