Basic Search  |  Summaries  |  Advanced SearchPenalty: £500
Year: 2023
Date: 20 December, 2023
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: Mrs X complained that her mother, Mrs Y, was served with an eviction notice as retaliation for complaints made by the family about the standard of care, saying this caused distress to all involved. There is no evidence to show that Care UK raised issues with the family about the impact they were having on staff, made efforts to resolve this or considered the impact an eviction would have on Mrs Y which is fault. A suitable remedy is agreed.
Case Number: 23 007 117
Agency: Local Government and Social Care Ombudsman
HQ Country of Parent: United Kingdom
Ownership Structure of Parent: publicly traded
Major Industry of Parent: private equity (including portfolio companies)
Specific Industry of Parent: private equity (including portfolio companies)
Source of Data: (click here)