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Violation Tracker UK Individual Case

Company: Chetwynd House Care Home Limited
Penalty: £0
Year: 2024
Date: 4 March, 2024
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: We upheld some of Mr X's complaints about his relative Mr Y's care. Communication with Mr X was poor, particularly around ending the contract. And Mr Y did not receive healthy snacks in line with his nutritional needs. The Care Provider has already taken appropriate action by apologising and offering a payment.
Case Number: 23 010 000
Agency: Local Government and Social Care Ombudsman
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