Basic Search  |  Summaries  |  Advanced SearchPenalty: £0
Year: 2024
Date: 30 April, 2024
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: the care provider did not provide an admission agreement or clarify the way in which Funded Nursing Care awards were applied (although there was no fault in the way FNC was applied). During its handling of Mrs X's complaint, it suggested it would backdate an increased fee to the start of the placement. The care provider should apologise to Mrs X and confirm it will not pursue a backdated increase in fees between October 2022 (the start of the placement) and April 2023.
Case Number: 23 008 391
Agency: Local Government and Social Care Ombudsman
Source of Data: (click here)