Violation Tracker UK

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Violation Tracker UK Individual Case

Company: Clarion Housing Association Limited
Current Parent Company: Clarion Housing Group Limited
Parent at the Time of the Penalty Announcement: Clarion Housing Group Limited

Penalty: £900
Year: 2023
Date: 20 December, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: In accordance with paragraph 52 of the Housing Ombudsman Scheme, there was maladministration by the landlord in its handling of a leak in the resident's property and the compensation offered. In accordance with paragraph 52 of the Housing Ombudsman Scheme, there was a service failure by the landlord in its handling of the associated complaint.
Agency: Housing Ombudsman Service
HQ Country of Parent: United Kingdom
Ownership Structure of Parent: non-profit
Major Industry of Parent: miscellaneous services
Specific Industry of Parent: housing association
Source of Data: (click here)
Source Notes: Inclusive of compensation already offered by the landlord