Violation Tracker UK

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Violation Tracker UK Individual Case

Company: Clarion Housing Association Limited
Current Parent Company: Clarion Housing Group Limited
Parent at the Time of the Penalty Announcement: Clarion Housing Group Limited

Penalty: £2,265
Year: 2024
Date: 28 March, 2024
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: In accordance with paragraph 52 of the Housing Ombudsman Scheme, there was a service failure regarding the landlord's handling of repairs to the windows in the resident's property. In accordance with paragraph 52 of the Housing Ombudsman Scheme, there was a service failure regarding the landlord's handling of repairs to the back door in the resident's property. In accordance with paragraph 52 of the Housing Ombudsman Scheme, there was maladministration by the landlord regarding its handling of the resident's reports of noise. In accordance with paragraph 52 of the Housing Ombudsman Scheme, there was a service failure by the landlord regarding its complaint handling.
Agency: Housing Ombudsman Service
HQ Country of Parent: United Kingdom
Ownership Structure of Parent: non-profit
Major Industry of Parent: miscellaneous services
Specific Industry of Parent: housing association
Source of Data: (click here)