Basic Search  |  Summaries  |  Advanced SearchPenalty: £500
Year: 2023
Date: 5 December, 2023
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: Mrs X complained the Care Provider failed to provide her mother, Mrs Y, with an acceptable level of care when she stayed at the care home for respite. The Care Provider failed to provide personal care and pressure care during Mrs Y's stay. It delayed getting medical attention when her health declined and failed to provide the necessary information to emergency services. The Care Provider will apologise, pay for the injustice caused and provide evidence of the training given to staff to prevent reoccurrence of the failures.
Case Number: 23 000 613
Agency: Local Government and Social Care Ombudsman
Source of Data: (click here)