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Violation Tracker UK Individual Case

Company: Collingswood House
Penalty: £0
Year: 2024
Date: 29 February, 2024
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: Mr X complains that Collingswood Care provided inadequate care to Mr Y. The Care Provider is at fault as it did not properly record the administration of medicines to Mr Y which resulted in him not being given medication on one occasion. Collingswood Care's handling of Mr X's complaint was poor which caused frustration to him. Collingswood Care should remedy the injustice to Mr X by sending an apology to him. It should also carry out the recommended service improvements.
Case Number: 23 000 508
Agency: Local Government and Social Care Ombudsman
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