Basic Search  |  Summaries  |  Advanced SearchPenalty: £400
Year: 2021
Date: 22 April, 2021
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: Mr D complained the Care Provider failed to provide some of the care it agreed to provide to Mr X, and it charged him incorrectly for the care provided. He also said it failed to correct its errors when he brought it to its attention. The Provider agreed it was at fault and apologised to Mr D. However, this was not enough to remedy the injustice caused. And so, the Provider also agreed to apologise to Mr D and make a payment to acknowledge the distress and time and trouble Mr D experienced.
Agency: Local Government and Social Care Ombudsman
Source of Data: (click here)