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Violation Tracker UK Individual Case
Company: Coverage Care Services Limited
Penalty: £1,500
Year: 2020
Date: 26 February, 2020
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: Mrs X complained on behalf of her late father, Mr Y about the care he received and the fees he paid at his care home. The care provider acknowledged mistakes were made with Mr Y's fees. It has apologised and offered a financial remedy for this. The care provider was at fault on the day Mr Y fell and when it failed to report the incident. The care provider has agreed to remedy Mr Y's and his family's injustice.
Agency: Local Government and Social Care Ombudsman
Source of Data:
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