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Violation Tracker UK Individual Case
Company: Crosscrown Limited
Penalty: £850
Year: 2019
Date: 20 June, 2019
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: Mr H complains about events in August 2017 after his late father's admission to hospital, following which the Care Provider refused his return to one of its care homes. We uphold the complaint. We find evidence to support Mr H's concern that his father did not receive enough hydration before his admission to hospital. We also find the Care Provider victimised Mr H's father by refusing to accept his return to the care home when Mr H raised his concern about this. The Care Provider has agreed action to remedy the injustice caused to Mr H and his father and to improve procedures to prevent a repeat.
Agency: Local Government and Social Care Ombudsman
Source of Data:
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