Basic Search  |  Summaries  |  Advanced SearchPenalty: £600
Year: 2018
Date: 20 December, 2018
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: The nursing Home failed to adequately monitor a resident (Mrs F)'s nutrition and respond to her significant weight loss. The Home also failed to make sure Mrs F was reviewed by a GP within a reasonable timeframe, failed to keep complete and accurate patient records, and failed to keep Mrs F's daughter informed about her wellbeing. These faults caused distress to Mrs F and her daughter Ms B. The Home has already taken action to address the faults including staff training and supervision, and monitoring and auditing of care plans and records. The Home has also agreed to apologise to Ms B, and to monitor actions taken in response to significant weight loss to ensure staff have appropriate knowledge and skills. The Home has agreed to pay financial redress. We did not identify fault by the GP Practice.
Agency: Local Government and Social Care Ombudsman
Source of Data: (click here)