Basic Search  |  Summaries  |  Advanced SearchPenalty: £600
Year: 2022
Date: 6 September, 2022
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: Mr and Mrs K complained about a delay in their son Mr A's diabetes being diagnosed, and about a care provider destroying Mr A's care records. We found fault by the care provider in destroying Mr A's records and in how it responded to the complaint. We did not find fault with the care provider about the timeframe of Mr A's diabetes diagnosis, or by the Council and NHS Trust also involved in Mr A's care. The care provider, in liaison with the Council, has agreed to take action to improve its services, and to pay a financial remedy to Mr and Mrs K.
Agency: Local Government and Social Care Ombudsman
Source of Data: (click here)