Basic Search  |  Summaries  |  Advanced SearchPenalty: £0
Year: 2020
Date: 27 November, 2020
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: Mr X complains about the actions of a care home. He says the care home did not contact him when his mother died, did not complete an inventory of his mother's belongings when she entered the care home, and that money was taken from his mother's bank account. He also complains about the care home's complaint handling. The Ombudsman finds some fault with the care home. We have made some recommendations.
Agency: Local Government and Social Care Ombudsman
Source of Data: (click here)