Basic Search  |  Summaries  |  Advanced SearchPenalty: £150
Year: 2020
Date: 31 January, 2020
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: Ms B complains about the care her father received at Foxholes Care Home and says she witnessed an incident where the care staff handled her father in a rough manner. The Ombudsman cannot say there was evidence of fault in the way the staff handled Ms B's father but there was fault in the provision of the care and the record keeping. The Ombudsman recommends the Home apologises to Ms B and pays her £150.
Agency: Local Government and Social Care Ombudsman
Source of Data: (click here)