Basic Search  |  Summaries  |  Advanced SearchPenalty: £0
Year: 2021
Date: 30 March, 2021
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: Mr X complained about the way Foxley Lodge Care Ltd (the Care Provider) gave notice to the late Mrs Y and did not deal adequately with his complaint about this. We found the Care Provider did not follow the correct procedure in giving notice and did not deal with Mr X's complaint adequately. This caused Mr X significant distress. We have recommended it apologise and take action to prevent similar faults in future.
Agency: Local Government and Social Care Ombudsman
Source of Data: (click here)