Basic Search  |  Summaries  |  Advanced SearchPenalty: £500
Year: 2020
Date: 7 February, 2020
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: Ms X complains her mother, Mrs Y did not receive the service or quality of care that she expected to receive and had paid for. There were failings in Gracewell of Bookham's care for Mrs Y which caused Mrs Y and Ms X an injustice. Gracewell of Bookham has made an appropriate offer to remedy this injustice.
Agency: Local Government and Social Care Ombudsman
Source of Data: (click here)