Basic Search  |  Summaries  |  Advanced SearchPenalty: £1,000
Year: 2020
Date: 3 February, 2020
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: There were failings in the late Mrs B's self-funded care in a nursing home including: poor communication with her family, a failure to provide activities, a delay in obtaining the right medication and in asking the GP to refer her to specialist NHS services, a failure to ensure she received a soft diet and hands-on assistance with eating and a delay in providing a final complaint response. This caused her daughter Mrs A avoidable distress. The Care Provider will apologise and pay Mrs A £1000 to reflect this.
Agency: Local Government and Social Care Ombudsman
Source of Data: (click here)