Basic Search  |  Summaries  |  Advanced SearchPenalty: £0
Year: 2021
Date: 2 April, 2021
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: We upheld part of Dr C's complaint, on behalf of the late Mr and Mrs D, about fees charged by the Care Provider. There was no fault in how the Care Provider charged a moving in fee when Mr and Mrs D became permanent residents in a care home. However, there were faults in how it charged other fees and in its invoicing. This caused uncertainty for Dr C and the Care Provider agreed to apologise.
Agency: Local Government and Social Care Ombudsman
Source of Data: (click here)