Basic Search  |  Summaries  |  Advanced SearchPenalty: £250
Year: 2020
Date: 27 January, 2020
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: the care provider did not adhere to the care plan to keep Mrs X's nails clean, and did not adhere to its complaints procedure. It should apologise formally for its shortcomings, ensure its compliance with the care plan and make a payment of £250 in recognition of the unnecessary time and trouble Mr and Mrs A were caused in making a complaint.
Agency: Local Government and Social Care Ombudsman
Source of Data: (click here)