Basic Search  |  Summaries  |  Advanced SearchPenalty: £500
Year: 2022
Date: 29 September, 2022
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: Ms C complains the Care Provider failed to support Mrs D which resulted in her premature death. The Care Provider failed to record decisions, follow care plans, monitor Mrs D's nutrition needs, and properly respond to Ms C's complaints. Ms C has the uncertainty of not knowing, but for the faults identified, whether Mrs D's health would have deteriorated. The Care Provider has agreed to apologise for the failures identified and pay Ms C £500 for her time, trouble, and avoidable distress. It will also review policies, remind, and if necessary provide training to staff members about daily recording, updating risk assessments and care plans; and responding to complaints.
Agency: Local Government and Social Care Ombudsman
Source of Data: (click here)