Basic Search  |  Summaries  |  Advanced SearchPenalty: £1,000
Year: 2019
Date: 13 August, 2019
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: Miss X complains Grove House Residential Care Home failed to support her mother, Mrs Y, properly with her application for support from Coventry City Council, resulting in a failure to get funding before she died. The evidence shows Grove House delayed in contacting the Council for help, resulting in Mrs Y losing out on funding. Ratan Care Homes, which owns Grove House, needs to apologise and pay £1,000 to Mrs Y's estate.
Agency: Local Government and Social Care Ombudsman
Source of Data: (click here)