Basic Search  |  Summaries  |  Advanced SearchPenalty: £0
Year: 2020
Date: 6 October, 2020
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: Ms X complained about some aspects of care her friend, Ms Z, received at a care home. She said this caused Ms Z distress and she had to move to a different care home. The care provider has already said it was at fault when it failed to administer Ms X's eye drops on four occasions. It has taken satisfactory steps to amend its procedures and remedy the injustice this caused.
Agency: Local Government and Social Care Ombudsman
Source of Data: (click here)