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Violation Tracker UK Individual Case
Company: Hallmark Care Homes (Banstead) Limited
Penalty: £200
Year: 2022
Date: 14 December, 2022
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: Mr X complained about the quality of care his wife, Mrs X received whilst staying temporarily at the care home. This caused significant stress to Mrs and Mr X. We find fault by the care provider. The care provider has agreed to apologise, make a symbolic payment and remind staff of relevant guidance.
Agency: Local Government and Social Care Ombudsman
Source of Data:
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