Basic Search  |  Summaries  |  Advanced SearchPenalty: £300
Year: 2023
Date: 27 November, 2023
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: Mr X complained about some of the care services provided to his (late) father, Mr Y. Mr X also complained the Care Provider did not deal with his complaint properly. We have found the actions of the Care Provider caused an injustice to Mr Y, Mr X and his family. To remedy this injustice, we recommend the Care Provider apologise to Mr X, make a payment to him and review some of its procedures.
Case Number: 22 015 294
Agency: Local Government and Social Care Ombudsman
Source of Data: (click here)