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Violation Tracker UK Individual Case
Company: Heritage Care Limited
Penalty: £250
Year: 2019
Date: 1 April, 2019
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: Mrs D complained about the way the care provider responded when her father fell. The care provider was at fault as it did not comply with its falls policy. The care provider has already revised its procedures. It has agreed to pay Mrs D £250 in recognition of the distress and uncertainty this caused.
Agency: Local Government and Social Care Ombudsman
Source of Data:
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